Córdoba warrants its guitars to be free from defects in materials and workmanship for three years from the original purchase date, subject to the limitations contained herein.
This warranty is extended to the original retail purchaser only and may not be transferred or assigned to subsequent owners. Your proof of purchase or sales receipt must accompany all requests for warranty coverage.
Damages caused by humidity or lack thereof, extreme temperature exposure, abuse, neglect or improper storage. Any instrument on which the serial number has been removed or altered. Any instrument not purchased from an authorized dealer, or upon which unauthorized repair or service work has been carried out. Any instrument that has been damaged due to an accident, negligence or misuse. Shipping damage of any kind. Normal “wear and tear,” including but not limited to any discoloration, fading or damage to the original finish, or worn frets, strings, tuners, hardware and plating. Any subjective issues such as “tone.”
Córdoba Guitars makes no other express warranty of any kind whatsoever. All implied warranties, including warranties of merchantability and fitness for a particular purpose, exceeding the specific provisions of this warranty are hereby disclaimed and excluded from this warranty. Córdoba Guitars shall not be liable for any special, indirect consequential, incidental or other similar damage suffered by the purchaser or any third party, including without limitation, damages for loss of profits or business or damages resulting from use or performance of the instrument, whether in contract or in tort, even if Córdoba Guitars or its authorized representative has been advised of the possibility of such damages, and Córdoba Guitars shall not be liable for any expenses, claims or suits arising out of or relating to any of the foregoing. If at any time during the warranty the guitar malfunctions due to faulty materials and workmanship, Córdoba Guitars will, at its sole discretion, repair the defect without charge or replace it with a model of similar specification and value that does not exceed the original purchase price of the guitar.
To obtain warranty assistance, the guitar must be taken to an authorized dealer with a copy of the sales receipt to obtain a Returns Authorization prior to return to the manufacturer. All shipping and insurance, including any perceived “collector” value, are the sole responsibility of the original purchaser.
On arrival at the Córdoba Guitars facility, a determination will be made whether the defect is covered under the terms of the warranty. If the repair is covered under the terms of the warranty, it will be repaired at no cost to the original purchaser including return shipping. If the repair is not covered under warranty, an estimate of the cost of the repair to the original purchaser will be given.
When you purchase the HumiCase™ at the same time as your Córdoba guitar, we will upgrade your Limited Three Year Warranty to a Limited Lifetime Warranty. This extends coverage of defective materials and workmanship to the life of the guitar. All you need to do is send us proof of purchase of your HumiCase™ (copy of original store receipt or store invoice with HumiCase™ circled) when you submit your completed Warranty Registration card, which is attached. To keep the warranty in force, you will need to store your guitar in the HumiCase™ when not in use and keep the humidifiers properly filled. (See instructions included in the case).
To register your guitar and ensure warranty coverage, it is strongly recommend that you complete the online warranty registration form, or send your completed warranty registration card to:
Córdoba Guitars
1455 19th Street
Santa Monica, CA 90404