Cordoba Music Group is a leading distributor and manufacturer of high quality acoustic guitars, ukuleles, and accessories. Our products are sold and distributed worldwide and are played by renowned artists in every genre of music. We are headquartered in Santa Monica where we run the sales, marketing, R&D, and management of Cordoba Guitars. We’re looking for a full-time Customer Service and Sales Assistant. This is an entry-level position but has a lot of growth potential.
As our next Customer Service and Sales Assistant, some of your day-to-day tasks will include:
• Customer Service support in the form of answering phone calls and emails
• Assisting the National Sales Team when needed (including but not limited to order entry and dealer returns)
• Processing and managing all return authorizations under our warranty program
• Coordination and communication with Quality Control, Operations, and Product and Brand Marketing teams
This position requires meticulous attention to detail, excellent time management and multi-tasking skills, and ability to follow up. We are seeking a candidate who will represent our company in a professional and friendly manner on the phone and via email.
Some other preferences include:
• Bachelors Degree
• Excellent organizational skills and ability to multitask
• Ability to follow instructions, prioritize, and willingness to assume responsibility
• Excellent verbal and written communication skills
• Background knowledge in guitars and general interest in music is a major plus.
Other divisions of the company include distribution for brands such as HumiCase and Jose Ramirez Guitars. We are looking to hire immediately. We’re a talented and driven group of people to work with and we make sure to keep the work environment relaxed and fun. We offer health insurance, 401K, paid vacation and sick time. If you think that you fit the bill, please submit both a cover letter and resume (Please title your documents with your first and last name and include the keyword Esteso in the subject line) to cordobajobs@gmail.com. No phone calls, in-person submissions, or third party recruiters please.
